Winter 2021 Frequently Asked Questions

This section is for Winter 2021 program

For technical instructions on how to set up G-suite, install Zoom and connect to Zoom meetings, as well as any other technical issues.

General Information:

Q: What are the ages of children you accept? A: 3 to 18 years old.

Most of our courses have restrictions on the age of students. The age range is specified for each course by the instructor.

Q: What are your hours of operation? A: The winter program will operate on both weekdays (starting at 4pm) and weekends throughout the day. 

Q: What are your minimum and maximum class size? A: Any class will have a minimum of 5 students. The upper limit for a class is set up by the teacher, but should not exceed 12 students.

Q: Where and when are the classes held? A: Classes are held via Zoom.

Q: What subjects do you offer? A: We offer several original workshops in computer science, mathematics, physics and visual arts. We also offer workshops for Russian speakers and those who want to improve their Russian.

Q: How do you get admitted into  Winter 2021 Workshops program? A: Students interested in attending the program must register online by visiting the Registration Page. For more information please refer to the Enrollment Page.

Q: Do you allow parents to watch workshops? A: Yes, however, parents may not interfere with the lesson by being disruptive or talking  while the workshop is in session unless they are helping their young children stay focused on the class.

Q: How can I reach/contact SchoolNova Winter 2021 Workshops program? A: The easiest way to contact SchoolNova staff is by email.

  • For all questions related to the website (including login problems), please contact webmaster at webmaster@schoolnova.org
  • For all questions related to billing and payments please contact billing@schoolnova.org
  • For questions about registration please contact support@schoolnova.org
  • For all other questions please contact schoolnova_workshops@schoolnova.org
  • If you have a problem, please call (631)213-1131 and leave a voicemail. Please allow up to 24 hours for your call to be answered. 

Registration:

Q: When does Registration open? A:  January 15, 2021. All students will be  placed into classes on a “first-come, first-serve” basis.

Q: How do I register my child for Winter 2021 Workshops program? A: Please follow instructions on the Winter2021 Registration page

Q: How will I know whether my child has been enrolled in the program? A: You can check the status of your children and the classes they are registered for at any time by visiting your account profile page. Also, we will notify you by email if there is any problem with your child's registration. 

Q: What is the admission process? A: The Admission process is on a “first-come, first-serve” basis. Once capacity of the class is reached, additional applicants will be placed on a Waiting List in the order that applications were received.  

Q: Do you have a drop-out/add-on period for the classes? A: The drop-out/add-on period begins on the first day of the registration and ends at 11:59 pm on January 29. Full refund will be issued when a drop-out occurs during this time. If a student drops a class during the first week of classes, no refund can be issued.

Q: How to add/drop classes? A: Please follow instructions on the Winter2021 Registration page

Q: What forms do I have to fill out? A: Financial Agreement, Consent form, and the agreement to adhere to our Online Learning Policies.

Teachers:

Q: Where can I find information about the teachers? A: Each  SN teacher has a profile with a brief professional biography, their teaching philosophy, photo, and email address on our website here.  Instructors  who have been invited as guests do not appear on SN website, but are introduced in the workshop description page.

Tuition:

Q: How much does it cost to attend the winter program? A: Please refer to our Tuition/Discounts/Refunds page for prices and discounts.

Q: Do you have a registration fee? A: No

Q: Are there any other fees? A:  No

Q: If my child is absent, do I still have to pay? A: Yes. Please refer to our Tuition/Discounts/Refunds page for more information.

Q: When do we have to pay tuition? A: Payments should be made by 11:59pm January 28th.

Q: What kind of payments do you accept? A: We only accept payments made through our website via PayPal. 

Q: Will we get reimbursed if a class is canceled? A: In the event that a class is canceled at the last minute due to unforeseen circumstances, every attempt will be made to schedule a make-up class. If this is not possible, we will issue a refund for the canceled class.